Chat Works for B2C Agencies
Purpose built WhatsApp automation and marketing journeys for performance driven consumer engagement.
Best For: Startups, boutiques, or first-time WhatsApp marketers who want lean, guided automation.
Intro Package
Ideal for small brands or pilot campaignsR3999/ month (excl vat)
- WhatsApp Business API setup + management
- Integration with Meta Business Manager
- Basic user segmentation
- Up to 3 automated WhatsApp templates
- 3 custom built user journeys (e.g., Welcome > Offer > Feedback on Order etc)
- 3 associated workflows (automated triggers and actions)
- Message delivery tracking and analytics
- Monthly performance report
- 1 x Monthly content strategy call (30 min)
Best For: Midsize businesses scaling up marketing automation across product categories or segments.
Intermediate Package
Perfect for growing brands and product launchesR5999/ once off (excl vat)
- Additional to Chat Works WhatsApp Solution
- WhatsApp/Meta verification assistance
- Campaign & journey assistance (build out your requirements)
- 1-hour onboarding session
- Pre-built campaign templates
- up to 4 custom basic chatbot journeys
Best For: Agencies and scaleups wanting full funnel automation, team collaboration, and custom integrations.
Advanced Package
Built for performance marketing agencies and enterprise clientsQuote Request
- Everything in ‘Get Going’ – to make you a WhatsApp marketing expert
- 2-hour advanced training session
- Audience segmentation setup
- Meta ad integration for leads
- 2 additional chatbot journeys
- Team onboarding playbook (PDF)
- Website integration support
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