Make WhatsApp work for your business.
From smart automation to organised conversations and high-impact broadcasts, ChatWorks gives you everything you need to cut operational noise, work more efficiently and sell more on WhatsApp.
Customers aren't leaving because of bad service.
Most South African businesses lose customers on WhatsApp because of slow replies, message overload and the limits of the normal app. ChatWorks fixes this.
- Reply to customers automatically
- Send organised broadcasts
- Manage inboxes across your team
- Build simple flows for appointments, orders and questions
Everything you need to automate, engage and scale.
Pick a feature to see it play out the way your customers would experience it.
Up and running in three steps
- 1We assess your needsWe get to know your business and what you need from WhatsApp.
- 2We build your workflowsAutomated messages, flows, broadcasts and your team inbox, done for you.
- 3You see real resultsFaster replies, more sales and happier customers.
Connects with the tools South African businesses already use
- NjiaPay
- Peach Payments
- bobpay
- Solumed
- The Courier Guy
- PayFast
- Ozow
- Quickly Sign
- WooCommerce
Grow your brand with WhatsApp and ChatWorks.
From customer updates to automated workflows, ChatWorks helps South African businesses save time, improve service and drive more sales.
Increase your market potential
Timely updates, add-on suggestions and order changes that build trust at every step.
Targeted campaigns
Personalised offers, reminders and promotions that re-engage customers when it matters most.
Grow your brand
Reliable notifications at scale that keep customers connected and strengthen loyalty.
Custom replies
Instant answers to common questions, so customers aren't left waiting.
Automated workflows
Event-based workflows that guide customers and deliver personalised experiences without manual effort.
Retention and engagement
Rich, immersive campaigns that keep your brand top of mind.